Agilent EEsof EDA Support & Services

Whether you are a novice or experienced user, Agilent EEsof EDA's support and services offerings are designed to help you every step of the way. Agilent EEsof EDA's regional technical support teams are experienced with all products and supported platforms. Teams are staffed with highly trained engineers - most have extensive design experience and hold advanced engineering degrees. Leverage Agilent's broad expertise through custom solutions services. We offer services to speed your MMIC, RFIC, RF board/module, or system-level designs. Localized Versions   Japan   Korea   Taiwan   China

Business Support

If you are experiencing difficulty related to licensing, order status, or you have questions about your products and are unable to resolve your issue using the information below, please contact Agilent EEsof EDA Business Support for assistance.

Business Support Contact Information

Contact an Agilent EEsof Business Support representative by,

• Phone: 1 (800) 507-6274
• E-mail: eesof_bsc@agilent.com

Licenses (Codewords)

• License Request Form
• License Installation Instructions
• Licensing Tables

Order Status

• Product Order Status

Technical Support

If you are experiencing technical difficulty with a product and you are unable to resolve the problem using the information below, please contact Agilent EEsof EDA Technical Support for assistance.

• Technical Support Contact Information - worldwide telephone and e-mail support

The Knowledge Center includes valuable support documents, examples, downloads, product documentation, discussion forums, and more.

• Knowledge Center Quick Start Guide   (PDF, 59 KB)
• Agilent EEsof Knowledge Center - access the Knowledge Center now
• My EEsof Knowledge Center - submit and manage your support cases

Genesys and SystemVue Products

The Genesys and SystemVue support team is now part of Agilent EEsof EDA Support. Customers will continue to receive the same high quality and highly responsive support that has been provided by support teams in the past.

Within North and South America, calls and emails will be routed directly to Genesys and SystemVue support staff in the United States. Elsewhere, you will receive local time zone and local language support from trained staff in Agilent Genesys and SystemVue support centers worldwide.

Click the link below for help with specific questions and common problems:

• Genesys and SystemVue Support Questions and Problems

• Online Demos

Current Release Information

Advanced Design System (ADS) 2008

      What's New   |   Download   |   Release Notes and Product Documentation

Antenna Modeling Design System (AMDS)

      AMDS   |   Download

Electromagnetic Design System (EMDS) 2006C

      Product Information   |   Download   |   Release Notes and Product Documentation

Genesys and SystemVue

      Genesys and SystemVue Support Overview

      Current Genesys Version: 2008.01

      Current SystemVue Version: 2007.03

GoldenGate

      GoldenGate RFIC Simulator   |   Download

      GoldenGate Plus

IC-CAP Parameter Extraction and Device Modeling Software 2006B

      What's New   |   Download   |   Release Notes and Product Documentation

RF Design Environment (RFDE) 2008

      What's New   |   Download   |   Release Notes and Product Documentation

ADS, AMDS, EMDS, Genesys, GoldenGate, IC-CAP, RFDE, SystemVue

Maintenance Software Release MSR4

• ADS 2005A - MSR 4
• 64-bit Momentum ADS 2005A - MSR 4
• RFDE 2005A - MSR 4
• 64-bit Momentum RFDE 2005A - MSR 4

Software Downloads

• View All Software Downloads - Agilent EEsof Knowledge Center

Literature

• Customer Support Brochure   (PDF, 397 KB)

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